Are you guys legit?
If by "legit", you mean "a real company", then yes. Bling Army is a real company conducting business from Litchfield County, Connecticut, in the United States. We have successfully fulfilled over 35,000 orders since early 2017 and have grown to become one of the leading hip hop jewelry brands in the world. If you would like to know more, you can always get in touch with us via email at firstname.lastname@example.org.
What is your return/refund policy?
Please read the following scenarios carefully to determine your eligibility for a return or refund.
Are your products made out of real gold and diamonds?
Every product on BlingArmy.com is produced with the highest quality materials, including a lead/nickel free brass base and plated in 14 or 18 karat gold. Our jewelry may look like authentic gold or silver pieces, but it is NOT fine jewelry. Depending on the item, our jewelry consists of a thin gold, silver, or rhodium plating applied to a brass base metal. The diamonds used in all of our pieces are AAA lab simulated cubic zirconia diamonds. They are not authentic diamonds or precise gemstones. However, they are created with the utmost attention to detail to capture the shine and sparkle of real diamonds for a fraction of the cost. Our jewelry looks, feels, and shines like real gold jewelry.
Where is my order? / I only got part of my order?
You will receive a second email containing tracking information once your order ships. This typically comes within 24-72hrs of your purchase. Bling Army strives to bring its customers the highest quality jewelry and we do this by drop-shipping through many of the most reputable jewelry suppliers in the United States. Due to this, your items may ship separately and arrive at slightly different times. If you notice you have multiple tracking numbers in your shipping confirmation email, this is the case.
My item says delivered but I never got it, what should I do?
We ship to the exact address you provide to us at checkout and unfortunately, once the United States Postal Service marks the package as delivered, we are no longer liable for the package. Please contact your local USPS office and they will help you with locating your package. If your package gets lost in the shipping process due to not providing us with a complete shipping address, you will not be eligible for a refund.
What forms of payment do you accept?
We accept every major credit and debit card including Visa, Mastercard, Discover and American Express. Payment is processed by Stripe, an industry leading online payment processing service. Bling Army and Stripe will never store or hold any of your payment information.
How much is shipping?
We offer free shipping on all orders within the United States. International shipping is a flat rate fee of $20.
How long does shipping and processing take?
Shipping within the United States is handled via USPS and takes on average 4-8 business days after processing (2-3 business days).
International shipping is handled via USPS First Class or Priority Mail International and can take anywhere from 7-21 business days.
How do I know when my order has shipped?
You will receive a second email with tracking information once your order has been processed and shipped. Keep in mind processing may take 2-3 business days.
Grillz Disclaimer & Policy
Bling Army will not be held responsible for any damages resulting in the use of these grillz including but not limited to incidental, punitive, or accidental damages. Our grillz are intended for decoration and entertainment purposes only and are never intended for the replacement of natural teeth or fillings. Bling Army hereby disclaims any and all liability from injuries resulting from the improper use of this product. By purchasing grillz from this site, you are agreeing to this policy.